Do You Want to Form an Alliance?
Do general managers and revenue managers need to form a hotel alliance? Absolutely they do. Revenue managers and general managers both drive their hotels toward achieving gilt-edge revenue performance. However, they may approach the goal of revenue management with varying strategies. While revenue managers make strategic and tactical decisions designed to capture the highest revenues, […]
Play like Jeter: Don’t Forget the Fundamentals
If you’re a baseball fan, you may be able to imagine Derek Jeter fielding a ground ball to his right and perfectly executing his signature jump-throw. If that image doesn’t immediately come to mind, watch the magic here. The jump-throw is a beautiful baseball maneuver. One that has found a place on many highlight reels […]
The New Normal for Virtual Client Meetings
We believe the objective of a client relationship management (CRM) program is to be able to learn about our clients and ensure they maximize the investment they have made with IDeaS. By understanding our clients’ needs and adjusting our operations to meet those needs, we are able to enhance our relationships with clients and provide […]