2024 Converge Hospitality Revenue Summit | Miami, FL | IDeaS

Converge 2024 Logo

Location iconMiami, FLCalendar Icon July 23-24, 2024

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The Power of One.

The hospitality game has changed, and today, every decision counts. At Converge 2024, explore the true meaning of The Power of One. We’ll show you how unified strategies and empowered teams can unlock unprecedented revenue growth.

With access to the brightest minds in revenue management, you’ll leave inspired, energized and with powerful new ideas to drive growth for your properties.

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Agenda

Session content and times are subject to change.

Tuesday, July 23
1
5:30 PM | Ballroom Foyer

Registration Opens

2
6:00 PM | Poolside at Oasis Pool

Welcome Reception and Client Awards

Join IDeaS clients from around the globe at this popular networking event. Enjoy cocktails and heavy hors d'oeuvres as we honor our award-winning client innovators and partners.

Wednesday, July 24
1
7:00 AM | Ballroom Foyer

Registration and Breakfast

2
8:30 AM | Ballroom

Welcome and Introduction: The Power of One

3
8:45 AM | Ballroom

Keynote Speaker

To be announced soon!
4
9:40 AM | Ballroom

One Team, One Goal: Unifying Sales and Revenue Management for Function Space Profitability

Sam Hassanein, Director, Global Solution Engineering at IDeaS
Felix Llibre, Director of Sales at Loews Coral Gables Hotel

Revenue management has transcended its traditional focus solely on guest rooms and is now a team sport. By adopting a "one team, one goal" mindset, we'll hear from a sales leader how collaboration between sales and revenue management can optimize space utilization and revolutionize your approach to function space profitability.

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5
10:00 AM | Ballroom Foyer

Networking Break

6
10:30 AM | Ballroom

Keynote Speaker

To be announced soon!
7
11:00 AM | Ballroom

"Why?" How Asking This One Question Will Improve Your Strategy

Maricarmen Cardenas, Regional Solution Engineer at IDeaS
Rob Darrow, Corporate Director of Revenue Strategy at AutoCamp

Why? It's a question that echoes through the inquisitive minds of children, yet its significance extends far beyond the playground. Tapping into your childlike curiosity when working with data analytics and strategic planning is an important skill to refine. From uncovering hidden opportunities to refining your decision-making process, explore how revenue intelligence tools, paired with the power of "why?," can drive substantial, and profitable, improvements to your revenue strategy.

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8
11:20 AM | Ballroom

Decoding the Mystery: A Deep Dive into Generative AI

Ben Ding, Director, Advanced Analytics R&D at IDeaS

The hospitality industry stands at the threshold of a groundbreaking transformation fueled by generative artificial intelligence (GenAI). Join us for a deep dive on this cutting edge technology, understand its capabilities, and unlock its transformative potential for hotels. Learn how GenAI can drive innovation and help you gain a competitive edge.

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9
11:40 AM | Ballroom

Partner Perspectives: The State of the Industry

10
12:00 PM | Ballroom Foyer

Lunch

11
1:15 PM | Ballroom

New Frontiers in Advanced Optimization: A First Look into Multi-Objective and Risk-Aware Pricing

Xiaodong Yao, Director, Advanced Analytics R&D at IDeaS

Join us as we unveil the latest advancements in pricing optimization, offering a first-hand glimpse into how these sophisticated approaches balance competing objectives while mitigating risk. Gain invaluable insights into how hotels can effectively optimize pricing to maximize revenue, enhance profitability, and navigate uncertain market conditions with confidence.

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12
1:35 PM | Ballroom

Partner Perspectives: The State of the Industry

13
1:50 PM | Ballroom

One View, One Click, One Powerful Solution: IDeaS Portfolio Navigator

Joyce de Kruif, Principal Industry Consultant at IDeaS

Multi-property revenue operations require efficient, accurate, and effective ways to work at scale. Imagine equipping your team with a single tool capable of identifying risks, seizing opportunities, and deploying critical business decisions across multiple properties with just one click. Hear how IDeaS' latest innovation, Portfolio Navigator, will empower you to scale your revenue operations and optimize strategies across your entire hotel portfolio.

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14
2:05 PM | Ballroom

The Power of One More Night: A Lesson with Dr. Ravi

Dr. Ravi Mehrotra, President, Co-founder & Chief Scientist at IDeaS
Mike Chuma, Vice President, Global Marketing at IDeaS

Dr. Ravi Mehrotra, IDeaS Chief Scientist and Co-Founder, has a passion for explaining complex algorithms in simple terms, often on a whiteboard in the company breakroom. Join us for an enlightening session where Dr. Ravi will explain IDeaS' "opportunity cost" approach to optimization and the science behind Last Room Value. He'll also dive into the power of hybrid forecasting and the importance of choosing the right forecast for your hotel.

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15
2:30 PM | Ballroom

Networking Break

16
3:00 PM | Ballroom

The Power of Precision Forecasting: Elevating Profitability One Percentage Point at a Time

Laura McNally, Area Director, Account Management, EMEA at IDeaS

Accurate forecasting is vital to smart planning, cost control, and profitability. Even marginal enhancements, as small as 1%, can result in substantial shifts in your hotel's profitability. In this session, we'll explore the state of hotel forecasting, why focusing on rooms revenue is not enough, and how hotels are improving total revenue forecasting practices.

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17
3:25 PM | Ballroom

One Hotelier, Infinite Possibilities: Harnessing the Power to Reimagine Hospitality

Klaus Kohlmayr, Chief Evangelist & Development Officer at IDeaS

For over 35 years, IDeaS team members have been relentless problem solvers, unafraid to challenge assumptions by being creative and forward-thinking. Join us as we kickoff our product keynote sessions and share what's on the horizon that will continue to deliver decisions that you can trust.

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18
3:40 PM | Ballroom

Keynote Speaker

To be announced soon!
19
4:10 PM | Ballroom

IDeaSView: The Power of One Vision

Sanjay Nagalia, Co-founder, Chief Operating Officer & Technology Officer at IDeaS & IDeaS Product Development Team

Get an in-depth update from key IDeaS leaders on its product vision and innovation roadmap that will pave the way for the future of your connected commercial organization.

20
5:00 PM | Ballroom Foyer

Closing Reception

FAQ

Converge 2024 opens with a welcome reception on Tuesday evening July 23 at 6:00 PM followed by a line-up of innovative sessions beginning Wednesday morning at 8:30 AM. We will close the summit with an evening reception following the sessions.

Converge 2024 will be held at the Mandarin Oriental, Miami located at 500 Brickell Key Drive, Miami, Florida 33131. The hotel is located near the shopping paradise of Brickell City Center and the Design District.

Converge 2024 will host senior leaders from across the hospitality industry interested in learning how to leverage technology to get ahead in 2024 and beyond.

Yes, Converge 2024 is a fee-based event. Standard pricing is $495 USD. Payment options are credit card or invoice.

Your registration fee includes access to all content, experiences, meals and networking during the conference, including admission to the Welcome Reception and Client Awards on Tuesday, July 23, and the closing reception on Wednesday, July 24.

Register for Converge at https://go.rev.ideas.com/converge-summit

Cancellation requests made by 1 July 2024 are eligible for a full refund. Cancellation requests received after 1 July 2024 are eligible for a refund of 50% of your original payment. Cancellation requests must be submitted in writing to converge@ideas.com. If you are entitled to a refund, the amount refunded will be based on the fees paid and will be refunded to your original payment method.

Cancelling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for your own hotel and travel-related fees and adhere to the hotel or travel company’s cancellation policies.

Attire is business casual. Consider a light jacket or sweater as meeting rooms can be cool.

What are the health and safety requirements to attend Converge 2024?

The health and safety of our attendees is our top priority, and we continue to follow all government guidelines. We ask all attendees to avoid traveling to the event if they feel unwell.

Are discounted hotel rooms available for Converge 2024?

IDeaS has a limited number of rooms secured through the Mandarin Oriental, Miami. Please book accommodations here.

Ground transportation is not provided to or from the airport. Please consider booking a taxi, Uber or taking public transportation.

Contact converge@ideas.com with questions regarding Converge 2024!

IDeaS has prepared a template letter for you to provide justification for attending Converge 2024 in Miami. Download it, fill in your information, and go!

Download the Business Justification letter here.

Photo of the Mandarin Oriental

Venue

Mandarin Oriental, Miami is this year’s location for Converge Summit, ideally located in the vibrant community of Brickell Key. The event room block is filling up quickly, so book your room today!

Mandarin Oriental

  • 500 Brickell Key Drive, Miami, Florida 33131
  • Tel: 1-800-526-6566

Book Your Hotel Room

“We absolutely loved attending Converge and connecting with various IDeaS teams. It was an invaluable experience that exceeded our expectations.”

“Quality content, good to hear about IDeaS’ product roadmap to share with my team.”

 

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