Industry Insights from the Cornell Hospitality Summit: Preparing for the Changing Consumer

This is the second in a series of four videos from interviews with industry thought leaders at the Cornell Hospitality Research Summit.

IDeaS was pleased to sit down with multiple hospitality industry experts at Cornell University’s Hospitality Research Summit last October. These conversations covered a wide range of subjects, from how consumer behaviors are evolving to the critical items that hoteliers need to act on to be prepared for the future.

Watch as these industry leaders reveal how the industry can best prepare for the changing consumer with data points, academia, optionality, incentives, tools and more.