[WEBINAR] Is Your Organization Ready for the Future?

Join Cornell’s Sheryl Kimes for an upcoming webinar on what revenue management will look like in 2022! How far has revenue management come in the past six years? Where is it headed in the next six? Sheryl E. Kimes Ph.D., professor at Cornell University’s School of Hotel Administration, posed those questions to nearly 400 revenue management […]

http://ideas.com/webinar-organization-ready-future/

The Vast & the Various: Your Guest is Driving, Buckle Up

Blog Soundbites: Loyalty programs need to go beyond instant discounting to humanize the guest experience Discounts aren’t enough for hotels to call a loyalty rate a loyalty rate Hotels shouldn’t worry about technology replacing positions, but focus on automated technology that elevates guests experiences Hotels with the greatest success take automated efficiency and fuse it with […]

http://ideas.com/vast-various-guest-driving-buckle/

Driving Direct Business & Better Revenue in 2017

In today’s ultra-competitive hospitality marketplace, any competitive edge can translate into a stronger bottom line, and it’s no secret that driving direct business and better revenue is one of the top priorities facing all hoteliers. Successful revenue management and direct business practices are vital in increasing profits for every organisation. Tried and true principles will […]

http://ideas.com/driving-direct-business-better-revenue-2017/

Travel Data Insights from Industry Innovators

Listen to a recent panel featured at the ITB Berlin eTravel Lab where technology providers delivering specialized data—such as reputation, market intelligence and travel intent data—discuss the value that data provides and offer best practices on leveraging it to build an optimal revenue management strategy. Panelists discuss how the future of analytics fueled by these […]

http://ideas.com/travel-data-insights-industry-innovators/

If I Knew Then What I Know Now

At 22 years old, I was finishing up my last year of college when I was named general manager of my first limited service hotel. In those days, a typical hotel day may have consisted of checking in a guest, refilling their coffee and jumping into the hotel van to give guests a ride to […]

http://ideas.com/knew-know-now/