COVID-19 Hospitality & Travel Industry Hub
Resources and guidance from veteran industry experts.

Episode 4: Aftermath – How Revenue Management Must Adapt

Date Published: May 7, 2020


The role of the revenue manager is now more important than ever and it’s time for them to shine.

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Chinmai Sharma, president of the Americas for RateGain. With over 25 years of diverse experience in the hospitality industry, Chinmai shares his thoughts on the emergence of encouraging industry trends post COVID-19 and thoughts on how revenue management will have to adapt going forward. Other topics discussed in this episode include:

  • Advice for hotel leaders on navigating this rapidly changing environment
  • The impact on product and services with a huge focus on health and safety
  • The evolution of big meetings and events
  • The ongoing need for well-versed revenue managers

Here’s a link to the industry report created in collaboration with IDeaS, RateGain and HSMAI that Klaus mentioned in the episode: COVID-19 & The Hospitality Industry Worldwide – Edition II

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