Questions? Find your answers here.
This page is merely a starting point. Please contact us with questions at any time. What follows are answers to some of the most common questions we get about IDeaS.
Q: Who is IDeaS' parent company?
In 2008, IDeaS was acquired by SAS®, one of the world’s leading providers of business intelligence and analytics solutions. This large, established organization’s core business strengths align perfectly with the automated revenue management focus of IDeaS. SAS’ expertise and resources have allowed IDeaS to further enhance its analytical capabilities and accelerate its pace of innovation.
Q: What makes IDeaS so unique in the market?
With world-class analytics, solutions for every need and budget, unmatched expertise and complete lifecycle support, IDeaS stands out as the hotelier’s best partner for intelligently managing revenue. The data processing requirements are highly complex, but we keep that complexity hidden behind the scenes so users of all skill levels can quickly learn and master our solutions.
Robust support and consulting services also contribute to IDeaS’ uniqueness. Complementing our industry-leading technology are expert advisors readily available to help clients proactively solve their revenue challenges. From implementation and training to ongoing support, IDeaS gives clients a low-risk means of adopting and capitalizing on automated revenue management.
Q: How many certified integrations does IDeaS have?
We have invested significant resources toward ensuring our solutions are compatible with the most widely used hotel information systems around the world. The end result is the broadest compatibility of any revenue management solution on the market, comprising more than 165 certified integrations worldwide, with that number steadily growing.
Q: How much does IDeaS cost?
We offer a variety of affordable price points for almost any revenue-related need and budget—everything from core forecasting and pricing systems to advanced revenue management solutions for hotel rooms, function space and car park facilities. Complete lifecycle support is also built into each IDeaS solution, helping to ensure smooth adoption and long-term system optimization.
All IDeaS solutions share the same exceptional value in terms of the capabilities and business performance improvements they enable. We do everything we can to ensure you feel your investments are worth every penny.
Q: What are the top business challenges that bring revenue managers to IDeaS?
At the highest level, most clients come to us because they suspect they’re leaving money on the table by either over- or under-pricing their rooms, function space or parking spaces. Amidst constant demand fluctuation, they want a way to know they’re offering the right price to the right customer at the right time, at all times.
More specifically, our clients commonly come to us wanting to:
- Better understand demand
- Determine and achieve the optimal business mix
- Account for cancellations and no-shows
- Price various product offers competitively and confidently
- Evaluate the profitability of group business and meetings
- Manage an increasingly complex distribution network
- Spend more of their time on revenue strategy rather than on manual tasks
These are exactly the areas where IDeaS specializes. We help revenue managers base critical business decisions less on gut feeling and more on science, so they can elevate business performance on an ongoing basis.
Q: How long will it take to learn your system?
IDeaS’ highly intuitive user experience and flexible learning options will ensure your team quickly learns and masters your new revenue automation capabilities. IDeaS for Success blends instructor-led onsite and online coaching with games, videos, “show-me” tools and other innovative learning options that help you effectively explore the system, build your skills and apply what you learn to actual on-the-job scenarios.
Q: How do you measure the success of your solutions?
We judge the success of our solutions by the sustainable business improvements our clients experience. IDeaS clients typically see an immediate and measurable lift in RevPAR performance, increasing overall profitability. Clients report having better control over peak activity and improved occupancy during off-peak periods. With our 98%+ client retention rate, the businesses we partner with recognize the value we bring to their revenue optimization capabilities.