COVID-19 Hospitality & Travel Industry Hub
Resources and guidance from veteran industry experts.

Unconstrained Conversations – An IDeaS Podcast

For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We’ll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.

Episode 22: Becoming an Insights & Profit Hunter

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus Kohlmayr speaks with David Warman, former SVP experience & enablement marketing at Four Seasons Hotels &… Read More >

Date Published: September 17, 2020

Episode 21: Removing the Emotion – Post-COVID Revenue Leadership

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus Kohlmayr speaks with Dave Roberts. After 23 years of developing and leading the global revenue management… Read More >

Date Published: September 10, 2020

Episode 20: Reopening Is a Marathon, Not a Sprint – Remington Hotels

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus Kohlmayr speaks with Sloan Dean, CEO of Remington Hotels. The duo originally spoke in Episode 3:… Read More >

Date Published: September 3, 2020

Episode 19: Coping without International Travel – Accor New Zealand

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus Kohlmayr speaks with Iain Ganner, head of sales at Accor New Zealand, Fiji and French Polynesia.… Read More >

Date Published: August 27, 2020

Episode 18: Rise of the Commercial Strategist

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus Kohlmayr speaks with Hyatts’ former head of revenue & distribution strategy Sharad Kapur who has helped… Read More >

Date Published: August 20, 2020

Episode 17: How to Reopen Your Hotel – Lotte New York Palace

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus Kohlmayr speaks with Derek Brewster, director of revenue management at the Lotte New York Palace. The… Read More >

Date Published: August 13, 2020

Episode 16: The State of Global Hospitality – Checking In with RateGain

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus checks back in with Chinmai Sharma, president of the Americas for RateGain. The two hospitality thought… Read More >

Date Published: August 6, 2020

Episode 15: Changing with the Times – Dorint Hotels & Resorts

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus talks Joerg Boeckeler, chief operating officer of Dorint Hotels and Resorts. Joerg and Klaus discuss the… Read More >

Date Published: July 23, 2020

Episode 14: Revisiting Opportunity 2020 – Hospitality Industry Experts Discuss New Opportunities

Welcome back to the Unconstrained Conversations podcast. In this episode, Klaus talks with a few key speakers from Opportunity 2020, an annual revenue management conference held earlier this year. At the time of… Read More >

Date Published: July 16, 2020

Episode 13: Early Learnings from APAC with The Ascott Limited

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Melinda Yeoh, head of revenue management at The Ascott Limited.… Read More >

Date Published: July 9, 2020

Episode 12: “Wall Street’s” Perspective on Recovery with SIG

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Shyam Patil, senior equity analyst at Susquehanna International Group (SIG).… Read More >

Date Published: July 2, 2020

Episode 11: Summer Vacation – KOA Campgrounds in a Changed Landscape

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Darin Uselman, VP of franchise services for Kampgrounds of America,… Read More >

Date Published: June 25, 2020

Episode 10: On the Road Again – Leisure Travel Recovery with Delaware North

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Andy Grinsfelder, VP of revenue, sales & marketing at Delaware… Read More >

Date Published: June 18, 2020

Episode 9: Behind Closed Borders –Getting Creative Caravelle Saigon, Vietnam

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Michael Robinson, general manager of Caravelle Saigon in Vietnam. While… Read More >

Date Published: June 11, 2020

Episode 8: Recovery Now – Best Western Great Britain

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Rob Paterson, CEO of Best Western in Great Britain. Rob… Read More >

Date Published: June 4, 2020

Episode 7: An Industry in Transition – The Commercial Organization Outlook

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Sheena Birch, commercial director for LGH Hotel Management. She oversees… Read More >

Date Published: May 28, 2020

Episode 6: Profit & Safety – Reopening Considerations with hotelAVE

Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Michelle Russo, founder and CEO of hotelAVE, a global real… Read More >

Date Published: May 21, 2020

Episode 5: For the Greater Good – Accor New Zealand

The true culture of an organization is often defined during times of crisis.  Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Iain Ganner,… Read More >

Date Published: May 14, 2020

Episode 4: Aftermath – How Revenue Management Must Adapt

The role of the revenue manager is now more important than ever and it’s time for them to shine. Welcome back to the Unconstrained Conversations podcast. In… Read More >

Date Published: May 7, 2020

Episode 3: Today is Day Zero

Hotels must apply a “Day Zero” mindset to their recovery strategy. Welcome back to the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks… Read More >

Date Published: April 30, 2020

Episode 2: In a Holding Pattern – Is it a time for Spring Cleaning?

With hotel operations temporarily suspended, The Lotte New York Palace is focusing on Spring Cleaning and making the best of the current situation. Welcome back… Read More >

Date Published: April 23, 2020

Episode 1: Now What? – How One Hotel Handled Its Closure

Bürgenstock Hotels & Resort Lake Lucerne is forced to close by the COVID-19 crisis. Now what?

Date Published: April 15, 2020

Welcome to the Unconstrained Conversations Podcast!

IDeaS Chief Evangelist Klaus Kohlmayr introduces his new Unconstrained Conversations Podcast.

Date Published: April 14, 2020

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