Episode 40: Reeducating Hotel Guests to Drive Efficiency & Profitability with Rajiv Trivedi

Date Published: February 18, 2021

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Rajiv Trivedi, managing partner at TST Capital. Klaus and Rajiv discuss opportunities for innovation and increased efficiency in the hotel industry. Rajiv believes now is the time to reeducate both guests and the industry in order to finally make technology the value driver it should be.

Topics discussed include:

  • Rethinking the industry and retraining guest expectations for greater efficiency and effectiveness without compromising guest expectations and experience
  • Technological advancement is now progressing at a much faster pace than ever experienced
  • Future of the industry and recovery predictions
  • Why this is the best time to be starting out in the hospitality industry

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