Episode 50: Convergence & COVID with Max Starkov

Date Published: April 29, 2021

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Max Starkov, an industry consultant with over 20 years of experience in hospitality technology and digital marketing. Max shares some strong opinions on the current state of the industry and what it will take for hotels to thrive in the future.

Topics discussed include:

• Why hospitality is currently providing a “subpar home away from home”
• How COVID has accelerated digital transformation by 10 years
• The best way to invest in your property on a limited budget
• The importance of long-term thinking
• How the biggest winners from the pandemic are the OTAs
• Advice for future revenue leaders

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