Episode 58: The Evolving Role of the Revenue Manager – How Crisis Breeds Opportunity (Sherri Kimes)

Date Published: July 1, 2021

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ Klaus Kohlmayr speaks with Sherri Kimes, the emeritus professor of operations management at the School of Hotel Administration at Cornell University. Sherri specializes in revenue management and has been named the school’s graduate teacher of the year three times, and was awarded the Menschel Distinguished Teaching Fellowship by Cornell University in 2014. In this episode the duo discuss: 

  • How the world of revenue management has changed due to the COVID-19 crisis 
  • The unprecedented innovation and resilience of the hospitality industry 
  • Why now is such a great time to begin a career in hospitality, more specifically, revenue management 

Here is the Impact of Covid on the Hotel Industry study that Sherri references in the episode.  

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If you are an expert in hospitality, revenue management, pricing or commercial leadership and want to join Klaus Kohlmayr for an unconstrained conversation on this podcast, please reach out to him on LinkedIn.