Oxford Collection Aligns Teams and Tools with RevPlan

The Story

Oxford Collection is a unique player in the hotel industry, known for hotels tailored to their local markets. Oxford Collection leveraged IDeaS RevPlan to overcome challenges like a fragmented forecasting process across multiple properties to achieve significant business improvements.

Disconnected Data, Delayed Decisions

Before implementing RevPlan, Oxford Collection lacked a unified system for revenue forecasting. Each hotel’s general manager was responsible for submitting their own forecast, which meant the revenue strategy team had limited visibility into how those numbers were derived. While the forecast accuracy was acceptable from property to property, the absence of a standardized process created a disconnect between property-level insights and corporate oversight.

This gap made it difficult for the corporate team to review and validate forecasts in a timely manner, leading to delays in expense planning and ultimately affecting the company’s bottom line. The need for greater transparency, consistency, and control in forecasting became a clear catalyst for change.

The seamless connectivity between RevPlan and G3 RMS is key for our team at Oxford Collection. The General Managers and Revenue Strategy teams operate within G3 RMS daily. Having our systems in a cohesive ecosystem streamlines our day-to-day tasks.”

RevPlan to the Rescue

Since implementing RevPlan, Oxford Collection has transformed its forecasting approach with a centralized, transparent system. This shift has enabled the revenue strategy team to fine-tune property-level forecasts with greater accuracy, aligning them more closely with financial objectives and enhancing expense planning.

Niklas Enquist, Vice President of Revenue Strategy for Oxford Collection explains, “With RevPlan, we have seen significant wins related to expense management thanks to improved timeliness and our internal review process with our forecasting efforts. We have experienced time savings, particularly for our general managers, with our systems now living in the same ecosystem. Information is more readily available to access and reference.”

One of the standout features for Oxford Collection is RevPlan’s seamless integration with G3 RMS. Because both general managers and the revenue strategy team rely on G3 RMS daily, having RevPlan operate within the same ecosystem has significantly streamlined workflows. This connectivity reduces friction in day-to-day operations and enhances collaboration across teams, making RevPlan an essential tool in Oxford Collection’s revenue strategy toolkit.

RevPlan provides a consolidated system that allows me to access each forecast for the upcoming months and to understand what the hotel teams are anticipating. I can then provide guidance on how to tweak the forecast for improved accuracy. For Oxford Collection, this is less about the topline revenue forecast accuracy but more so about implementing an expense plan that supports improved efficiencies and GOP.”

Results and Conclusion

For Enquist, the true validation of RevPlan’s success came during the most recent general managers’ conference where hearing multiple general managers express genuine enthusiasm for a process that’s traditionally seen as tedious was a powerful moment. Their feedback highlighted not only improved forecasting accuracy but also the time saved—an invaluable resource in hotel operations. For Oxford Collection, the greatest win isn’t just in the numbers—it’s in knowing that the tools in place are truly working for the teams on the ground. That alignment between strategy and usability is what makes RevPlan an essential part of their continued growth.