With 36 resorts, hotels and casinos in some of the most spectacular locations in southern Africa, Sun International is globally recognized for providing superior hotel experiences. Due to increasingly complex bookings and changing demand, however, the company decided to update its primarily manual revenue management system to enable informed rate decisions.
“IDeaS is really vetted to make us more efficient and more effective as we spend significantly less time on manual interventions and subsequently more time making effective decisions,” said Anton van Wyk, central inventory and revenue manager, Sun International.
Sun International deployed IDeaS Revenue Management System with a best available rate module to automate forecasting and pricing decisions. The group pricing capability of IDeaS Revenue Management System helped the company maximize revenue opportunities for South Africa, a long-haul destination that is one of Sun International’s most important markets.
The company achieved an immediate revenue lift, while receiving a full return on capital investment within eight months.