This is the second in a series of five videos about the future of revenue management, as moderated by Sherri Kimes, professor of operations management at Cornell’s School of Hotel Administration.
The function of revenue management within a hotel organization has evolved significantly since its inception. The proliferation of industry data and channels only solidifies what we’ve already realized: revenue management is in the midst of an analytical tsunami.
So what’s next for revenue managers?
In this segment, Sherri Kimes explores the revenue manager of the future. Is Excel still in the picture? What is the balance between an analytical mindset and strong communication and leadership skills going to be? Are we looking for “geeks that can speak”?