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“The future of AI in hospitality will not be defined by systems that produce more answers—and as a result create more work, not less. It will be defined by systems that understand the boundaries of their own confidence, treat uncertainty as a first-class input, and elevate human judgment instead of bypassing it. In a world where precision is increasingly expected but volatility is increasing even faster, the real differentiator will not be smarter systems—but the ones that make decisions you can trust.”

Source – “AI at the Core: Trustworthy intelligence for an uncertain hospitality world” – Hotel Business