Reimagine What’s Possible
Converge brings together hospitality’s brightest minds in revenue and commercial leadership. In a rapidly evolving landscape, this year’s summit challenges long-held assumptions and invites you to reimagine what’s possible—through bold ideas, practical insights, and peer connection.
Join us at a Converge Near You
Select the event you’re interested in to explore dates, agenda, and venue details.
London, England
20-21, July 2027
Mark your calendar and join us for Converge 2027 at the Park Plaza Westminster Bridge London.
More details, including the agenda and registration information, will be shared soon.
Fort Lauderdale, Florida
July 14-15, 2026
Thank you to everyone who joined us in Fort Lauderdale for Converge 2026, our exclusive event for IDeaS clients.
Over two inspiring days, hospitality leaders came together to exchange bold ideas, explore the latest technology innovations, and discuss strategies for staying ahead in an evolving industry.
Curious what made Converge such a valuable experience? Explore the agenda to see the sessions, speakers, and conversations that brought our community together—and get a glimpse of what you won’t want to miss next year.
Bangkok, Thailand
9-10 November, 2026
Get ready to network with hospitality’s brightest minds and discover new ways to drive growth, performance, and innovation in 2026 and beyond.
Converge 2026 in Bangkok offers two distinct learning paths: an Executive & Commercial Leadership Track for leaders shaping strategy and transformation, and a User Track for the revenue professionals using IDeaS solutions every day who want to deepen their expertise, share best practices, and unlock greater value from their technology.
From profit optimization to meetings & events and advanced data insights, you’ll gain practical takeaways and meaningful connections to help elevate performance across your organization.
IDeaS Converge is an exclusive conference for IDeaS clients, designed to foster insights, collaboration, and community.
Guest Speakers
Nick Jankel
International Keynote Speaker, Futurist, and Transformation Catalyst
Sloan Dean
Hospitality Industry Veteran, Executive Advisor, and Podcast Host
Guest Speakers
Kelly McGuire
Chief Commercial Officer
Kasa
Leah Rankin
Chief Product Officer
Siteminder
Karishma Singh
VP Revenue Management
The Indian Hotels Company Limited
Sponsors
Sponsors
Agenda
Change isn't slowing down—so why are so many still leading with outdated playbooks? In this provocative keynote, Nick Jankel challenges leaders to rethink how they approach transformation in an AI-driven world. Expect bold ideas, fresh perspective, and a powerful reset to start the day.
Speakers
- SO Nick Jankel Transformational Keynote Speaker & Expert Futurist
What if your next revenue stream isn't a room—but an experience? This panel explores how hotels are turning amenities, partnerships, and creativity into meaningful revenue opportunities. Learn what's working now—and what's possible next.
Speakers
- KK Klaus Kohlmayr Chief Evangelist & Development Officer, IDeaS
- TB Tom Blomquist VP of Commercial Strategy, Scandic Hotels
- ND Nicole Di Maio-Kennedy Vice President, Revenue at EOS Hospitality
Celebrate the innovators raising the bar for what’s possible in revenue management. These clients aren’t just adapting—they’re leading. Hear their stories, and get inspired to think bigger about your own impact.
Speakers
- AJ Ali Jarosh Area Vice President, Account Management - Americas & Global SMB, IDeaS
- SL Sibylle Luger Area Vice President, Account Management - EMEA, APAC & Global Client Success, IDeaS
Grab a coffee, recharge, and connect with peers tackling the same challenges as you. Stop by the Genius Lounge to get expert answers and fresh perspective.
AI is everywhere—but what’s actually delivering results? Sloan Dean cuts through the hype to share how hospitality leaders are using AI today, where it’s driving impact, and what’s coming next. Stay for a live Q&A that brings the conversation directly to you.
Speakers
- SD Sloan Dean Host of Not Done Podcast and Hospitality Executive Advisor
This is where the future gets real. Go inside IDeaS’ vision for revenue management—built not on incremental updates, but on entirely new ways of thinking. See what’s coming and how it will reshape how you operate.
Speakers
- SN Sanjay Nagalia Co-founder, Chief Operating Officer & Chief Technology Officer
- SH Stephen Hambleton Associate Vice President, Product Management, IDeaS
- FT Fallon Torp Product Management Director, IDeaS
- BS Bijal Shah Chief Product Officer, IDeaS
Refuel, reconnect, and keep the ideas flowing.
What does modern planning look like at global scale? Hear directly from Hyatt on how they’re rethinking forecasting and budgeting to drive alignment, agility, and better decisions. A candid conversation with practical takeaways you can apply immediately.
Speakers
- HR Heather Ross Product Development, RevPlan, IDeaS
- MK Michael Klein Senior Vice President Global Revenue Management, Hyatt
The industry is evolving fast—are you keeping up? Amadeus shares a data-driven view of where hospitality is headed and what leaders should be watching now. Get clarity on the trends shaping tomorrow’s decisions.
Speakers
- KM Katie Moro Vice President, Data Partnerships, Amadeus
What if every marketing dollar had a clear line to revenue? This session shows how to bring marketing and revenue together like never before. The result: smarter decisions, stronger outcomes, and real accountability.
Speakers
- CP Crystal Pernici Manager, Global Sales, IDeaS New Ventures
- CI Claudia Infante Chief Data Officer, Margaritaville
You have the data—so why is it still so hard to act on it? This session explores how Optix is evolving to turn insight into action, with clearer visibility and faster decision-making. Learn how to move from information overload to real performance advantage.
Speakers
- TR Tom Ray Principal Business Intelligence Architect, IDeaS
Take a moment to recharge—then dive back in. Grab a snack, network, or drop into the Genius Lounge for quick insights from the experts.
Success doesn’t come from working harder—it comes from working smarter, together. Hear from technology leaders on how connected ecosystems are unlocking better outcomes across the guest journey. Because the future isn’t one tool—it’s how everything works together.
Speakers
- OT Olga Tolle-Rodrigues Director of Global Alliances, IDeaS
- CO Charlie Osmond Co-Founder, Triptease
- TB Todd Benatovich Senior Director, Strategic Partnerships, Siteminder
- NJ Nic Jones Head of Sales, Americas, Aven Hospitality
From cloud to data to innovation, AWS shares how technology is reshaping hospitality at scale. Get a forward-looking view on what’s driving change—and what it means for your business.
Speakers
- GL Greg Land Global Industry Leader, Hospitality, AWS
Technology alone doesn’t drive performance—people do. This session introduces confidence as the missing link between adoption and results. Learn how empowering your teams can unlock the full value of your systems.
Speakers
- CB Coral Brevig Director of Client Education, IDeaS
Revenue management has already transformed how hospitality operates—but its biggest impact is still ahead. In candid conversation, Ravi and Sanjay will explore how the discipline is expanding beyond pricing into a broader engine for business decision-making. Discover what’s next—and how today’s choices will shape the future of revenue and commercial strategy.
Speakers
- RM Dr. Ravi Mehrotra President, IDeaS
- SN Sanjay Nagalia Co-founder, Chief Operating Officer & Chief Technology Officer, IDeaS
- RS Russ Stanziale Chief Growth Officer, IDeaS
Wind down, raise a glass, and celebrate a day of new ideas and fresh perspective. Connect with peers, share what’s ahead, and enjoy an evening where conversations flow and possibilities open up.
Agenda
Monday, 9 November
5:30 PM
Registration Opens
Kick off Converge in style! Connect with fellow hospitality and revenue leaders from around the world over cocktails and heavy hors d'oeuvres. It’s the perfect, relaxed setting to catch up with peers, forge new connections, and set the stage for an impactful event ahead.
Tuesday, 10 November
9:00 AM
Welcome to Converge!
As AI takes on more of the science of pricing, the human side of revenue management matters more than ever. Discover how behavioral economics can help us rethink pricing, packaging, and positioning to influence customer choice and create stronger perceptions of value.
Speakers
- KM Kelly McGuire Chief Commercial Officer, Kasa
This is where the future gets real. Go inside IDeaS’ vision for revenue management—built not on incremental updates, but on entirely new ways of thinking. See what’s coming and how it will reshape how you operate.
Speakers
- SN Sanjay Nagalia Co-founder, Chief Operating Officer & Chief Technology Officer
- SH Stephen Hambleton Associate Vice President, Product Management, IDeaS
- FT Fallon Torp Product Management Director, IDeaS
- BS Bijal Shah Chief Product Officer, IDeaS
10:45 AM
Networking Break
Financial forecasting shouldn’t live in a silo. Join this session to see how RevPlan enables bold moves across departments—turning forecasts into a strategic asset. Learn how this intelligent tool connects revenue streams, aligns teams, and enables faster, more accurate decisions to thrive in hospitality’s new era.
Speakers
- NC Neil Corr Manager, Emerging Innovations, IDeaS
Speakers
- AM Amadeus
Revenue management knows where the opportunities are. Marketing has the levers to influence demand. This session explores how revenue intelligence can connect the two, helping commercial teams move beyond broad campaigns and need periods to focus marketing where it has the greatest potential to influence outcomes.
Speakers
- TD Tracy Dong Principal Industry Consultant, IDeaS
Managing revenue across a portfolio means knowing where to focus and where the greatest opportunities lie. In this customer conversation, explore how automation, human decision-making, and Portfolio Navigator can help revenue leaders turn portfolio-wide visibility into more focused, strategic action.
Speakers
- HT Harriet Thompson Senior Account Management Director, IDeaS
- JC James Corbitt Director, Summerstar Tourist Parks
12:40 PM
Lunch
AI is reshaping how travelers discover and book hotels. Explore what this means for the future of hotel distribution in Asia Pacific, from changing traveler behaviors to the evolving roles of brands, platforms, and technology.
Speakers
- KK Klaus Kohlmayr Chief Evangelist, IDeaS
- LR Leah Rankin Chief Product Officer, Siteminder
Speakers
- ET Erik Tengen President, Hospitality Upselling, Plusgrade
Technology can enable transformation, but people make it happen. Karishma Singh of IHCL explores how leaders can build support for change, bring teams along on the journey, and create the momentum needed to turn new technology into meaningful transformation.
Speakers
- KS Karishma Singh Vice President – Revenue Management & Distribution, The Indian Hotels Company
3:10 PM
Networking Break
Celebrate the innovators raising the bar for what’s possible in revenue management. These clients aren’t just adapting—they’re leading. Hear their stories, and get inspired to think bigger about your own impact.
Speakers
- AJ Ali Jarosh Area Vice President, Account Management - Americas & Global SMB, IDeaS
- SL Sibylle Luger Area Vice President, Account Management - EMEA, APAC & Global Client Success, IDeaS
What’s changing, why, and where should you focus? Explore how IDeaS Intelligence in Optix helps revenue teams quickly understand performance, prioritize opportunities, and uncover the drivers behind results.
Speakers
- GB Geetanjali Belsare Senior Lead Development Tester, IDeaS
Success doesn’t come from working harder—it comes from working smarter, together. Hear from technology leaders on how connected ecosystems are unlocking better outcomes across the guest journey. Because the future isn’t one tool—it’s how everything works together.
Speakers
- JO Jurgen Ortelee Managing Director, APAC, IDeaS
Technology alone doesn’t drive performance—people do. This session introduces confidence as the missing link between adoption and results. Learn how empowering your teams can unlock the full value of your systems.
Speakers
- CB Coral Brevig Director of Client Education, IDeaS
Revenue management has already transformed how hospitality operates—but its biggest impact is still ahead. In candid conversation, Ravi and Sanjay will explore how the discipline is expanding beyond pricing into a broader engine for business decision-making. Discover what’s next—and how today’s choices will shape the future of revenue and commercial strategy.
Speakers
- RM Dr. Ravi Mehrotra President, IDeaS
- SN Sanjay Nagalia Co-founder, Chief Operating Officer & Chief Technology Officer, IDeaS
- MC Mike Chuma Chief Marketing Officer, IDeaS
Wind down, raise a glass, and celebrate a day of new ideas and fresh perspective. Connect with peers, share what’s ahead, and enjoy an evening where conversations flow and possibilities open up.
Tuesday, 10 November
Go beyond the “what” to understand the “why” behind RMS recommendations. Through practical insights, real-world discussion, and an interactive quiz, discover how to evaluate outputs, approach overrides with confidence, and turn system intelligence into stronger business decisions.
12:40 PM
Lunch
Put forecasting strategy into practice through an interactive, scenario-based game. Explore how forecasts shape pricing, linked products, overbooking, and other key RMS decisions, then test your thinking against real-world revenue challenges.
Venue
Omni Fort Lauderdale
Converge 2026 was held at the Omni Fort Lauderdale Hotel, a modern waterfront hotel located at 1850 SE 17th St., Fort Lauderdale, Florida 33316.
Venue
- 333 Charoen Nakhon Rd, Khlong Ton Sai, Khlong San, Bangkok 10600, Thailand
- Phone: +66 2 020 2888
FAQs
Converge is designed for senior revenue and commercial leaders in hospitality who are responsible for shaping strategy and driving performance. This includes leaders in revenue management, sales, marketing, distribution, and commercial leadership roles across branded, managed, and independent hotels.
If you’re responsible for navigating change, aligning teams, and making decisions that impact your company’s profitability and growth, Converge is built for you.
Converge 2027 will be held in London. Additional details, including the venue, will be announced soon.
Ticket prices for the event will be announced soon and include access to all content, experiences, meals and networking. Payment options for tickets include invoices and credit card.
Travel and hotel costs are separate from your ticket. You are responsible for your own hotel and travel-related fees.
Your registration fee includes access to all content, experiences, meals and networking during the conference, including admission to the Welcome Reception and the closing reception.
Travel and hotel costs are separate from your ticket. You are responsible for your own hotel and travel-related fees.
Cancellation requests made by July 1, 2027 are eligible for a full refund. Cancellation requests received after July 1, 2027 are eligible for a refund of 50% of your original payment. Cancellation requests must be submitted in writing to converge@ideas.com. If you are entitled to a refund, the amount refunded will be based on the fees paid and will be refunded to your original payment method.
Cancelling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for your own hotel and travel-related fees and adhere to the hotel or travel company’s cancellation policies.
The attire is business casual. Consider a light jacket or sweater as the temperature in the ballroom can be cool.
FAQs
Converge is designed for senior revenue and commercial leaders in hospitality who are responsible for shaping strategy and driving performance. This includes leaders in revenue management, sales, marketing, distribution, and commercial leadership roles across branded, managed, and independent hotels.
If you’re responsible for navigating change, aligning teams, and making decisions that impact your company’s profitability and growth, Converge is built for you.
The 2026 Converge event in North America will be held at the newly opened Omni Fort Lauderdale, located at 1850 SE 17th St, Fort Lauderdale, FL 33316.
Tickets for Converge are $495 and include access to all content, experiences, meals and networking. Payment options for tickets include invoices and credit card.
Travel and hotel costs are separate from your ticket. You are responsible for your own hotel and travel-related fees.
Your registration fee includes access to all content, experiences, meals and networking during the conference, including admission to the Welcome Reception on Tuesday, July 14, and the closing reception on Wednesday, July 15.
Travel and hotel costs are separate from your ticket. You are responsible for your own hotel and travel-related fees.
Cancellation requests made by July 1, 2026 are eligible for a full refund. Cancellation requests received after July 1, 2026 are eligible for a refund of 50% of your original payment. Cancellation requests must be submitted in writing to converge@ideas.com. If you are entitled to a refund, the amount refunded will be based on the fees paid and will be refunded to your original payment method.
Cancelling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for your own hotel and travel-related fees and adhere to the hotel or travel company’s cancellation policies.
The attire is business casual. Consider a light jacket or sweater as the temperature in the ballroom can be cool.
FAQs
Converge Bangkok is designed for both senior commercial leaders and the day-to-day users of hospitality technology who drive results across their organizations.
For executive and senior leaders in revenue management, sales, marketing, distribution, and commercial leadership, Converge offers strategic insights to help navigate change, align teams, and drive performance across branded, managed, and independent hotels.
For revenue managers, analysts, distribution professionals, marketers, and other daily users of IDeaS solutions, Converge provides practical learning, product expertise, and hands-on knowledge to help you maximize the value of your technology and elevate your impact.
With dedicated tracks for both audiences, attendees can choose the experience that best matches their role, responsibilities, and goals.
The 2026 Converge event in Asia-Pacific will be held at The Peninsula Bangkok, located at 333 Charoen Nakhon Rd, Khlong Ton Sai, Khlong San, Bangkok 10600, Thailand. The hotel is a riverside hotel near shopping districts, with every 5 star room featuring sweeping views of the Chao Phraya River.
Early bird tickets for Converge cost $235 and are available through 31 August, 2026.
Beginning 1 September, 2026, we offer a Buy-One-Get-One Free promotion for tickets purchased, which ends on 1 November, 2026.
The standard ticket price for Converge is $495 and includes access to all content, experiences, meals and networking. Payment options for tickets include invoices and credit card.
Travel and hotel costs are separate from your ticket. You are responsible for your own hotel and travel-related fees.
Your registration fee includes access to all content, experiences, meals and networking during the conference, including admission to the Welcome Reception on Monday, 9 November, and the closing reception on Tuesday, 10 November.
Travel and hotel costs are separate from your ticket. You are responsible for your own hotel and travel-related fees.
Cancellation requests made by 26 October, 2026 are eligible for a full refund. Cancellation requests received after 26 October, 2026 are eligible for a refund of 50% of your original payment. Cancellation requests must be submitted in writing to converge@ideas.com. If you are entitled to a refund, the amount refunded will be based on the fees paid and will be refunded to your original payment method.
Cancelling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for your own hotel and travel-related fees and adhere to the hotel or travel company’s cancellation policies.
The attire is business professional. Consider bringing a light jacket or sweater as the temperature in the ballroom can be cool.