Helen Taylor has proudly served the hospitality industry throughout her entire career. Passionate about bringing people together and creating memorable experiences, she found her calling in the meetings & events side of the business. In all her various roles over the years—from hotel operations to revenue management—she’s brought a strong sense of customer service, professionalism, and dynamism. Helen joined IDeaS in 2016 where she makes it her mission every day to truly understand each of her clients’ unique perspectives and challenges. She believes patience and persistence are key as she works to help hotel teams better understand their data and drive their business forward, one step at a time.
As we begin to finally see light at the end of this long tunnel, here are five proactive considerations for your hotel’s M&E revenue recovery.