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  Hoteliers, take note, you may be underestimating the true worth of your RMS investment The revenue management system (RMS) plays a crucial role in…

Deluged by ever-growing oceans of data, we must trust technology and automation to keep us afloat and better serve the connected customer.

  This is the first installment in a series exploring the principles, process and unparalleled power of REVENUE SCIENCE Class is in session. Welcome to…

How many times in your career have you been asked to think outside the proverbial box? “Think differently” comes the mandate from above, but it’s…

The U.S. touts some of the busiest, fastest-growing and most advanced airports on the planet, yet their pricing approach is stuck in the 20th century.…

Klaus Kohlmayr (KK): What is your opinion on personalization in the industry? Erik Muñoz (EM): When we talk about personalization—and I think it plays into…

IDeaS was pleased to sit down with multiple hospitality industry experts at Cornell University’s Hospitality Research Summit last October. These conversations covered a wide range…

With so many data analytics solutions available today for your business, where does one begin? If you follow the money, you’ll find it comes from…