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Big Data vs. Smart Data

  Is bigger always better? Using big data effectively can prove to be difficult for many hotels Identifying the right types of smart data is a critical…

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Cornell Hospitality Summit Series: Consumer Behavior & Expectations

This is the third in a series of four videos from the Cornell Hospitality Research Summit, attended by Klaus Kohlmayr, chief evangelist with IDeaS. I…

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Bridging the Industry with Yuki Hu

  Consulting Services answers recent client questions about hotel revenue management Yuki Hu, IDeaS advisor in China, reveals the secret co-relationship between customer loyalty and…

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Are You Serious?

  About your meetings & events strategy—wait, you have one, right? It’s time to shift the paradigm from a guest-room-only revenue focus The devil’s in…

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No Flying Cars…Yet

  Predicting the future of hotel technology Data transformation and the cloud Evolving guest expectations Seamless integrations and intelligence One of my favorite books as…

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Industry Insights with Penn State’s Hospitality Services’ Emily Bowen

  University hotels gain ground with revenue management tech Finding the balance between revenue and profit through advanced pricing and forecasting tactics Managing year-round special…

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Cornell Hospitality Summit Series: Cloud-Based Property Management

This is the second in a series of four videos from the Cornell Hospitality Research Summit, attended by Klaus Kohlmayr, chief evangelist with IDeaS. I…

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Bridging the Industry with Neil Corr

  Consulting Services answers recent client questions about hotel revenue management Neil Corr, IDeaS senior advisor, asks, “Could personalization be the panacea for the future…

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