Dorchester Collection is a rapidly expanding, five-star luxury hotel group with seven properties in Europe and the U.S. To ensure continual global growth and remain competitive in the elite luxury hotel sector, Dorchester Collection turned to IDeaS Revenue Management System.
“IDeaS set up a three-month trial for us, but very early into this trial I remember thinking ‘yes,’ this is the right solution and the right company for Dorchester Collection,” said John Scanlon, director of revenue for Dorchester Collection.
Since deploying the IDeaS Revenue Management System, Dorchester Collection has experienced greater efficiencies and accuracy. Scanlon was particularly pleased with the benefits derived from the application of IDeaS’ Last Room Value(LRV).
“LRV decisions have a massive impact on the overall management of inventory and achievement of rate,” Scanlon said. “The IDeaS Revenue Management System’s understanding of demand and booking pace at each of our hotels has benefited us hugely.”