Summary:
Uncover the critical technology stack – from APIs to AI – that drives seamless automation, integration, and personalized guest experiences in hospitality. Learn how these systems communicate and work together to boost efficiency and guest loyalty.
1
Welcome (OR)
2
Panel 1 - Fireside Automation & Integration
Systems must communicate seamlessly, whether it's property management, revenue management, or booking platforms. APIs and automated solutions facilitate data exchange, save time and improve efficiency.
3
Transition
4
Panel 2 - Q&A
Personalization & Guest Experience – AI-driven decisions, dynamic pricing, and customized communication enhance guest satisfaction and loyalty.
5
Closing Remarks
Speakers:

Olga Tolle-Rodrigues
Director, Global Alliances
IDeaS