Tracy Dong

Based in Singapore, Tracy Dong is the lead advisor in the Asia-Pacific region for IDeaS. She previously worked for InterContinental Hotels Group and Far East Hospitality, both at the corporate and property level. Tracy is focused on furthering revenue management education across the APAC region and has in-depth experience in data analytics, forecasting, pricing strategies and revenue management standard operating procedures development. During her time with IDeaS, Tracy has worked on various projects to help hotels build more robust, sustainable and strategic revenue management cultures. She has also applied revenue management principles beyond traditional hotel environments into new territories such as car parks and even waterparks.

5 Commercial Steps

Commercial Transformation – How to Level-Up Your Hospitality Organization

Here are five key steps to include in your hotel’s commercial strategy digital transformation playbook.


A Few Thoughts on Your Hotel’s Distribution & Channel Strategy

In this unending era of uncertainty, keep your direct business close, but your OTAs closer…

Revenue Team Assemble

3 Ways to Assemble Your Revenue Team

Let’s break down the most common revenue management staffing approaches to determine the best bet for your hotel.

Major Events Blog Banner

A Hotelier’s Guide to Major Events: Tokyo 2020

When the big game is coming to town, the time for a proactive revenue strategy is now.

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