Ravi Mehrotra

A Message from IDeaS’ President to Our Clients

By , President, Co-Founder & Chief Scientist

You can count on IDeaS’ continued support and uninterrupted technology delivery during the COVID-19 pandemic.

At IDeaS, we have been closely monitoring the unprecedented developments of the COVID-19 coronavirus pandemic and its impact on the industries we serve. Our hearts and thoughts go out to all those affected personally, and we applaud the healthcare workers, local communities, and governments around the world on the front lines working to contain this outbreak.

Thank you to all our valued clients for your continued loyalty and trust in IDeaS during these uncertain times. We know many of you are facing significant challenges. IDeaS stands with you. Every client relationship is at the heart of our desire to support and grow our business alongside yours. This has served us well for over 30 years.

Putting public-health concerns first, we have taken steps to protect our employees, all those we do business with and the communities we operate in. The majority of IDeaS’ employees around the world are now working remotely and we have suspended all travel and in-person meetings until further notice.

Despite these changes, we remain committed as ever to business as usual with full continuation of the highest quality service and zero disruption to our 24/7 technical and operational support, proactive system monitoring, and feature delivery our clients rely on. We have also assembled a diverse, global team of veteran industry experts connecting regularly to deliver the best possible resources and guidance as the situation evolves.

Our business is strong and financially stable. We have no plans to enact any furloughs or layoffs in response to this pandemic. We are also fortunate to have added security and monetary backing from our parent company, SAS, which has recorded an annual profit for over 40 years.

Above all, we will continue to work tirelessly to enable all our clients to react and recover swiftly with up-to-date, data-driven intelligence in response to these ever-changing business conditions. I encourage clients to please reach out to your IDeaS support team contacts with any specific questions or concerns you may have. We hope you consider IDeaS a true partner and ally you can always count on, especially in troubling times like these.

Stay strong, stay healthy, and we will weather this storm together.

Dr. Ravi Mehrotra
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President, Co-Founder & Chief Scientist

While serving as an assistant professor at North Carolina State University, IDeaS co-founder Dr. Ravi Mehrotra created new computing models and algorithms that would serve as the basis of IDeaS revenue management technology. Today, Ravi continues his scientific research and is a widely recognized leader in predictive analytics, forecasting, and dynamic-price optimization.

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