IDeaS Chief Evangelist Klaus Kohlmayr on joining HTNG’s Vendor Advisory Council.
This month marks my first attendance as a member of the Vendor Advisory Council for Hospitality Technology Next Generation (HTNG). I am excited to join a number of recognized industry experts and thought leaders to represent the hotel technology community and provide guidance to HTNG’s Board of Governors.
As the premier technology solutions association in the hospitality industry, HTNG is a self-funded, nonprofit organization with members from hospitality companies, technology vendors, consultants, media and academic experts. HTNG’s members participate in focused workgroups to bring to market open solution sets addressing specific business problems.
HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global industry. Currently more than 400 corporate and individual members from across this spectrum, including world-leading hospitality companies and technology vendors, are active HTNG participants.
Efficiently exchanging data is key to our industry. Hotels typically use 20 to 30 different systems. Without tight integrations between them, running a hotel profitably would be extremely difficult. HTNG has been around for many years and is credited with creating and maintaining critical data exchange standards vendors rely upon to integrate their systems. IDeaS has always been a key contributor, helping develop integration standards for revenue management and pricing purposes.
Of course, with new and more open ways to connect different systems, HTNG needs to continuously refresh any standards which might be perceived as outdated or outmoded. In an industry as defragmented as hospitality, this is especially critical. If the industry didn’t have a set of standards to refer to, just negotiating what integration protocol to adopt between vendors would take up a huge amount of time and effort.
I am excited to contribute to the Vendor Advisory Council for three key reasons:
- I look forward to engaging with the broader vendor community and representing their needs as we influence the direction of HTNG.
- From my continuous dialogue with the industry, I am constantly interacting with start-ups, hotel brands and related companies. The themes resulting from those conversations will allow me to directly bring that knowledge back to the advisory council for future projects.
- My advisory council peers represent some of the largest (Oracle, NEC) companies as well as the most innovative start-ups (HAPI, Cloud 5). Being able to interact on a regular basis with these companies and discuss what’s next for hospitality technology will help broaden my view on the future of the industry.
A natural contrarian, Klaus has challenged the status quo for over 20 years. He re-joined IDeaS from TSA, where he led the company’s global commercial, operations and strategic partnership initiatives. During his previous stint with IDeaS, he started the company’s global consulting division -- leading a team that partnered with top hotel companies. Together they pioneered the industry’s first group price optimization and function space revenue management proof-of-concepts in a real-world environment.
Klaus developed his passion for the hotel industry at the Hotel Management and Catering School in Villach, Austria, where he received a Bachelor of Science in Hotel Management. An advocate of lifelong learning, he has since studied business at Henley Management College, real estate investment and asset management at Cornell University’s School of Hotel Administration; and finance and strategy at the Singapore Management University.
Klaus has been an active participant in various advisory boards, including HSMAI in Asia Pacific and the Americas, and the Cornell-Nanyang Institute of Hospitality Management, Singapore. He not only loves to challenge the status quo, but wholly welcomes being challenged in new ways of thinking.
Latest posts by Klaus Kohlmayr (see all)
- Hospitality Technology: The Next Generation - July 24, 2019
- Convergence Is in the Air – Dispatch from Minneapolis - June 27, 2019
- Lean In: Artificial Intelligence and the Will to Automate - May 29, 2019