Date Published: April 15, 2020
Welcome to the inaugural episode of the Unconstrained Conversations podcast. In this episode, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Robert Herr, general manager of Bürgenstock Hotels & Resort Lake Lucerne. Set in a breathtaking mountain landscape, Bürgenstock’s destination resort consists of three hotels, a healthy living and medical center, significant meeting space and a number of other facilities perched 500 meters above Lake Lucerne, Switzerland.
Like so many hoteliers over the last few weeks, Robert had to make extremely difficult decisions for his business. He talks about his team’s decision to close two of their properties prior to government mandates and the necessary discussions with owners and investors. Other topics Klaus and Robert discuss in this episode include:
Thanks for listening! Please be sure to share with colleagues in the travel and hospitality space who may find this episode useful.