Episode 38: The State of Indian Hospitality & Resetting Your Business with Karishma Singh

Date Published: February 4, 2021

Welcome back to the Unconstrained Conversations podcast! This week IDeaS’ Chief Evangelist Klaus Kohlmayr speaks with Karishma Singh, Area Director – Finance and Revenue Management (North Area) at The Indian Hotels Company Limited (IHCL). In this episode, Karishma shares IHCL’s RESET initiative which has not only helped the company weather the current storm but also resulted in creative ways of driving the business forward. Topics discussed include:

  • The state of the hospitality industry in India
  • The importance of looking beyond room revenue
  • The benefits of operating like a startup
  • Advice for future revenue managers

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