Episode 46: Breaking Down Silos Toward Luxury Commercial Strategy with Jan Arnold – Rocco Forte Hotels

Date Published: April 1, 2021

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jan Arnold, vice president of sales at Rocco Forte Hotels. With over 17 years of working with luxury hotel brands, Jan has a wealth of experience to share. Klaus and Jan discuss a variety of topics including:

• The importance of being able to adjust quickly
• New trend of consumers wanting to interact with/talk directly to a hotel
• How the guests of the future will be different
• Advice for hotel sales leaders and those just starting out in the hospitality industry

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