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  Another ITB Berlin behind us, another fresh look ahead at key trends in hospitality and travel Why do over 160,000 hospitality experts from 180+ countries every year brave packed, cavernous…

See how resorts are tapping into personalized pricing without using all your personal data My work on the IDeaS Consulting Services team took me to…

  Hoteliers, take note, you may be underestimating the true worth of your RMS investment The revenue management system (RMS) plays a crucial role in…

Deluged by ever-growing oceans of data, we must trust technology and automation to keep us afloat and better serve the connected customer.

  This is the first installment in a series exploring the principles, process and unparalleled power of REVENUE SCIENCE Class is in session. Welcome to…

How many times in your career have you been asked to think outside the proverbial box? “Think differently” comes the mandate from above, but it’s…

The U.S. touts some of the busiest, fastest-growing and most advanced airports on the planet, yet their pricing approach is stuck in the 20th century.…

Klaus Kohlmayr (KK): What is your opinion on personalization in the industry? Erik Muñoz (EM): When we talk about personalization—and I think it plays into…