Salamander Eclipse
Inside IDeaS

Celebrating a Turnaround Year of Hospitality Industry Success

Let’s take a moment to recognize how these heroic hoteliers—empowered with revenue science—managed to turn the tables in their favor and find success in a difficult time.

By and large, it’s safe to say the global hospitality industry fared better in 2021 than we did in 2020. But that’s not to say the past year didn’t present its own range of unforeseen challenges and unfortunate disruption. And with the pandemic still throwing curveballs, and the majority of the industry still in recovery mode, 2022 probably isn’t going to cut us any slack anytime soon.

Nevertheless, we persisted, and hoteliers have shown the world just how resilient this industry can be. For every story of untimely defeat, there was another of triumph, and whether your hotel is struggling, surviving, or thriving today, we applaud you all for your ability to adapt and boldly lead the way forward. You’re all winners in our book, but here’s just a handful of some of our client stories from the past year full of uplifting promise and inspirational success.

Salamander Hotels & Resorts Sees Record Portfolio Performance

Salamander Henderson

“We’ve seen an average growth of at least 40 percent on an annual basis across our portfolio. It’s been a high-water mark in terms of performance that I would totally attribute to our well-positioned business from a leisure perspective, our excellent teams, and last, but certainly not least, IDeaS G3 RMS.”

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Radisson Hotel Group Gains Significant Time Savings

Radisson Blu

“RevPlan empowers revenue managers to be the guardians of total revenue optimization, applying data-driven, dynamic forecasting to all revenue streams, including rooms, food and beverage and meetings and events.”

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Staycity Aparthotels Enhances Its Cluster Revenue Strategy

“Optix has become the revenue team’s go-to first thing each day, but I’m using it every day as well, in every meeting, along with the other heads of our commercial team in Ireland, France, Italy, and Germany. We are all seeing Optix as our one source of the truth.”

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The Inn on Lake Granbury’s Boutique Dream Becomes Reality


“Implementing IDeaS turned out to be absolutely the best decision for us. Our revenue numbers have shown over 30 percent growth since implementation, and our average daily rate has jumped 40 points from where it was before.”

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Greene King Drives Greater Profitability & Efficiency

Greene King

“IDeaS RMS has helped us feel confident in our reopening efforts as we move out of the worst period of the pandemic and onto what we hope to be a fast recovery.”

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Hangzhou Zhongwei Sunny Hotel Mitigates Pandemic Disruption

Hangzhou Zhongwei Sunny Hotel

“With IDeaS’ support, we optimized our entire decision process. Now we focus on data analysis on both short-term and long-term business insights to optimize strategy. In looking for a revenue management solution, it’s important to find a provider that can offer customized, professional support and services to create a sustainable culture of revenue optimization across your organization along with a system that generates reliable decisions.”

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HMH Hotel Group Finds Success with the Right Partnership


“IDeaS cares as if our hotel is their own. They are hands on, and we feel appreciated. You don’t feel like you are a number. Now, we aren’t just following the competition—we are leading it.”

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The Chedi Luštica Bay Gains Revenue Automation & Adaptability


“We can make better decisions, and we can predict better—that’s why we rely on IDeaS. It’s important to let the machine do its job. It simplifies our work while growing revenue. We’re happy with IDeaS and look forward to continuing our contract.”

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