Let’s take a moment to recognize how these heroic hoteliers—empowered with revenue science—managed to turn the tables in their favor and find success in a difficult time.
By and large, it’s safe to say the global hospitality industry fared better in 2021 than we did in 2020. But that’s not to say the past year didn’t present its own range of unforeseen challenges and unfortunate disruption. And with the pandemic still throwing curveballs, and the majority of the industry still in recovery mode, 2022 probably isn’t going to cut us any slack anytime soon.
Nevertheless, we persisted, and hoteliers have shown the world just how resilient this industry can be. For every story of untimely defeat, there was another of triumph, and whether your hotel is struggling, surviving, or thriving today, we applaud you all for your ability to adapt and boldly lead the way forward. You’re all winners in our book, but here’s just a handful of some of our client stories from the past year full of uplifting promise and inspirational success.
Salamander Hotels & Resorts Sees Record Portfolio Performance
“We’ve seen an average growth of at least 40 percent on an annual basis across our portfolio. It’s been a high-water mark in terms of performance that I would totally attribute to our well-positioned business from a leisure perspective, our excellent teams, and last, but certainly not least, IDeaS G3 RMS.”
“Optix has become the revenue team’s go-to first thing each day, but I’m using it every day as well, in every meeting, along with the other heads of our commercial team in Ireland, France, Italy, and Germany. We are all seeing Optix as our one source of the truth.”
“IDeaS RMS has helped us feel confident in our reopening efforts as we move out of the worst period of the pandemic and onto what we hope to be a fast recovery.”
“IDeaS cares as if our hotel is their own. They are hands on, and we feel appreciated. You don’t feel like you are a number. Now, we aren’t just following the competition—we are leading it.”
“We can make better decisions, and we can predict better—that’s why we rely on IDeaS. It’s important to let the machine do its job. It simplifies our work while growing revenue. We’re happy with IDeaS and look forward to continuing our contract.”