This is the second in a series of four videos from the Cornell Hospitality Research Summit, attended by Klaus Kohlmayr, chief evangelist with IDeaS.
I had the great pleasure to join some of the leading experts in travel technology at Cornell University to discuss disruption and transformation in the hospitality industry at their Hospitality Research Summit last October. Our conversations covered a wide range of subjects, from how to improve the guest experience to what the capabilities of artificial intelligence look like for hotels in the future.
In part two of our insightful conversation, my fellow panelists continue our discussion about hospitality innovation. Watch as industry thought leaders talk about the transformation of hotel systems from property-based to cloud-based and how that shift helps hotels in their quest to attract the right guest. I like the notion of connecting guest intelligence and how data can flow seamlessly along the customer journey when the right technology is in place.
Thank you to my fellow panelists for taking part in this intriguing conversation:
Chris Anderson, professor, Cornell University
Vivek Bhogaraju, director, revenue management solutions, Expedia, Inc.
Pierre Boettner, founder & CEO, hospitalityPulse
RJ Friedlander, founder & CEO, ReviewPro
Balaji Krishnamurthy, vice president, global strategy, corporate development and business intelligence, Sabre Hospitality Solutions
Klaus Kohlmayr challenges strategic processes, stimulates thought-provoking conversations and reinvigorates the future of revenue management and pricing within the hospitality and travel industries.
A natural contrarian, Klaus has challenged the status quo for over 20 years. He re-joined IDeaS from TSA, where he led the company’s global commercial, operations and strategic partnership initiatives. During his previous stint with IDeaS, he started the company’s global consulting division -- leading a team that partnered with top hotel companies. Together they pioneered the industry’s first group price optimization and function space revenue management proof-of-concepts in a real-world environment.
Klaus developed his passion for the hotel industry at the Hotel Management and Catering School in Villach, Austria, where he received a Bachelor of Science in Hotel Management. An advocate of lifelong learning, he has since studied business at Henley Management College, real estate investment and asset management at Cornell University’s School of Hotel Administration; and finance and strategy at the Singapore Management University.
Klaus has been an active participant in various advisory boards, including HSMAI in Asia Pacific and the Americas, and the Cornell-Nanyang Institute of Hospitality Management, Singapore. He not only loves to challenge the status quo, but wholly welcomes being challenged in new ways of thinking.
Latest posts by Klaus Kohlmayr (see all)
- No Flying Cars…Yet - May 17, 2018
- Cornell Hospitality Summit Series: Cloud-Based Property Management - May 2, 2018
- Defining the Future – Dispatch from Amsterdam - April 19, 2018